Controllers

The following table describes the control system and controllers that are supported by MPC.

Control System

Controllers

Supported Region

Intrusion control system

Galaxy Flex

(FLEX-020,

FLEX-020+,

FLEX-050,

FLEX-050+,

FLEX-100, and

FLEX-100+)

Europe

Intrusion control system

Galaxy Dimension

(GALAXY-264,

GALAXY-48,

GALAXY-250, and

GALAXY-96)

Europe

Intrusion control system

MPA2 and NetAXS-123

All regions

Intrusion and Access control system

MAXPRO Intrusion

(MPIP2000E

MPIP2000U

MPIP2100E

MPIP2100U

MPIP3000E

MPIP3000U)

All regions

Video control system

Video Recorder

  • HEN04xx3

  • HEN08xx3

  • HEN16xx3

  • HEN081xx4

  • HEN161xx4

  • HEN321xx4

  • HEN162xx4

  • HEN322xx4

  • HEN163xx4

  • HEN323xx4

  • HRHT04

  • HRHT08

  • HRHT16

  • HEN04xx2

  • HEN08xx2

  • HEN16xx2

All regions

Series 35 Recorder supported Cameras

S35 cameras:

  • HC35W25R3

  • HC35W43R2

  • HC35W45R2

  • HC35W48R2

  • HC35WB3R2

  • HC35WB5R2

  • HC35WB8R2

  • HC35WE3R2

  • HC35WE5R2

  • HC35WE8R2

S30 cameras:

  • HC30WB5R2

  • HC30WB2R1

  • HC30WB5R2

  • HC30WF5R1

  • HC30WE2R3

  • HC30WB2R1

  • HC30W45R2

  • HC30W45R3

Perf Series cameras:

  • H4W4PER3

  • H4W4PRV3

  • H2W2PER3

  • H2W4PER3

  • HEW4PER3

  • HED2PER3

  • HBW4PER1

  • HEW4PER3

  • HBD2PER1

  • H4W4PRV2

  • HBW4PR2

S60 cameras:

  • HC60WB5R5

  • HC60W44R2L

  • HC60W35R4

  • HC60WB5R2

  • HC60W44R2

  • HC60W45R2

  • HC60W34R2

  • HC60WB4R2

  • HC60W34R2L

  • HC60W35R2

  • HC60W45R4

  • HC60WB4R2L

All regions

Series 35 ENVR

  • HN351602xxC

  • HN350802xxC

All regions

 

Note.gif 

Note:

Ensure that the firmware is upgraded to the latest firmware version.

When the device appears ONLINE for the first time, the following message appears.

Click YES to navigate to Firmware page. For more information, see Firmware.

 

To add a NetAXS-123 panel

Note.gif 

Note:

If the firmware version is below the version 5.2.72, upgrade the firmware before connecting the NetAXS-123 to cloud.
For more information, see NetAXS Firmware Upgrade.

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. Under Sites, select the desired site.

3. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

4. Click Add_Operator_Icon.jpg. The Add Controller screen appears.

5. Select the Controller Type as NetAXS-123.

6. Enter the Unique Key (MAC ID) for the selected Controller.

Note00003.gif 

Note:

MAC ID should not contain any space or special characters. Even though by default, MAC ID contains “-” or “:” between two characters, ensure to ignore the default special characters and type the MAC ID.

7. Type a name for the Controller. This name should be as descriptive as possible, and should include the location of controller.

8. Select the Time Zone.

add_net_controller.PNG

9. Click ADD CONTROLLER.

Note00004.gif 

Note:

  • If PIN ONLY users are associated to intrusion panels with All Door Access and you are adding an access controller (first instance) to the same account, a warning message appears.

  • In case of failure during Add Controller operation, please contact the Technical Support team.

  • The Technical Support team will contact the L3 support for further assistance.

The Device Registration Pending message appears.

Add_Controller1.png

The Device Registration and the Configuration Upload process typically takes few minutes, and it is completed automatically once the Controller is powered up.

Note00005.gif 

Note:

You can also click the Refresh link to obtain the latest status of registration or configuration upload.

When the registration is successful, the Settings tab will update with the current configuration of the controller. In the middle pane, the controller status will change to green.

Note00005.gif 

Note:

The registration date gets updated after you update the device firmware.

If the screen does not change, please ensure that the device is connected to the Internet.

To add a Video Recorder

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. Under Sites, select the desired site.

3. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

4. Click Add_Operator_Icon.jpg. The Add Controller screen appears.

5. Select the Controller Type as Video Recorder.

6. Enter the Unique Key (MAC ID) for the selected Controller.

Note00012.gif 

Note:

MAC ID should not contain any space or special characters. Even though by default, MAC ID contains “-” or “:” between two characters, ensure to ignore the default special characters and type the MAC ID.

7. Type a name for the Controller. This name should be as descriptive as possible, and should include the location of controller.

8. Select the Time Zone.

9. Click ADD CONTROLLER.
The Device Registration Pending message appears.

The Device Registration and the Configuration Upload process typically takes few minutes, and it is completed automatically.

Note00013.gif 

Note:

Meanwhile, you can also click the Refresh link to obtain the latest status of registration or configuration upload.

As part of the configuration upload, the hardware model type (for example, Series 35 ENVR and so on) is displayed on the Controller page.

When the registration is successful, the Settings tab will update with the current configuration of the controller. In the middle pane, the controller status will change to green.

Note00014.gif 

Note:

If the screen does not change, please ensure that the device is plugged into the Internet.

 

Warning.png

 

Warning:

In the Settings tab, if you click SYNC DEVICE, it deletes the associations made in output/input trigger and camera VMD associations.

 

Note00019.gif 

Note:

MAC ID should not contain any space or special characters. Even though by default, MAC ID contains “-” or “:” between two characters, ensure to ignore the default special characters and type the MAC ID.

 

Note00020.gif 

Note:

Meanwhile, you can also click the Refresh link to get the latest status of registration or configuration upload.

Note00021.gif 

Note:

The registration date gets updated after you update the device firmware.

 

Note00022.gif 

Note:

If the screen does not change, please ensure that the device is plugged into the Internet.
For more information, see  Connecting Galaxy Flex to MPC .

128BPT, 250BPT, 250FBPT, and 32FBPT

 

To add an MPA controller

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. Under Sites, select the desired site.

3. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

4. Click Add_Operator_Icon.jpg. The Add Controller screen appears.

5. Select the Controller Type based on the availability of doors.

MPA - No. of doors

Controller-Type

1

MPA 1

2

MPA 2

4

MPA 4

6. Enter the MAC ID for the selected controller.

Note:

When typing in the MAC ID, do not include the special characters (dashes or colons) that appear in the MAC ID number on the label.

7. Ensure to select the Controller Type based on the number of doors and the corresponding Part Number as per your purchase plan.

8. Type a name for the Controller. This name will be used to identify this particular Controller in the Alarms View page and also when the Controllers are selected for permission groups, rules, and report generation.

9. By default, the Time Zone is auto populated based on the location of the Site.  You can retain the default time zone or modify.

10. If needed, you can add additional details about the Controller in Notes or also change the time zone.

Note:

The Elevator Control option is applicable for MPA2/MPA4 panels and is used in elevators.

You can configure up to 8 floors for one single MPA2/MPA4 panel and can map a single output to one floor.

It is important to note that the MPA2/MPA4  controller will be exclusively used only for elevator control.

Even though the option to configure doors, inputs, and outputs is available for MPA2/MPA4 , you must not modify/edit the configuration.

  • Select MPA2/MPA4 from the Controller Type drop-down list. Ensure to select the part number that is mentioned in the box containing the panel.

  • Then, click to enable Elevator Control for the selected Controller.

 

 

11. Click ADD CONTROLLER.
The Device Registration Pending message appears.

The Device Registration and the Configuration Upload process typically takes few minutes, and it is completed automatically once the Controller is powered up.

 

Note:

Meanwhile, you can also click the Refresh link to obtain the latest status of registration or configuration upload.

 

When the registration is successful, the Settings tab will update with the current configuration of the controller. In the middle pane, the controller status will change to green.

 

Notes:

  • The registration date gets updated after you update the device firmware.

  • If the screen does not change, please ensure that the device is plugged into the Internet.
    For more information, see Connecting Galaxy Dimension to MPC.

 

To configure an MPA controller settings

The Settings tab enables you to modify the default settings of a Controller which is applicable to the entire system.

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon00007.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. Under Sites, select the desired site.

3. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

4. Click Add_Operator_Icon00008.jpg. The Add Controller screen appears.

5. In the middle pane, under Controllers, select the MPA controller.

 

 

Field

Description

Controller Settings

Controller Name

Name of the Controller.

MAC ID

This is a read-only field. Displays the Unique ID of the Controller set by the Dealer using the Add Controller option

Communication

This is a read-only field and displays the communication type.

Notes

Displays the additional information about the Controller provided by the Dealer using the Add Controller option.

Panel Address

This is a read-only field and displays the panel address.

Firmware

This is a read-only field. Displays the current Controller firmware version.

I/O Poll Interval

Select an interval between 10 and 600 at which the signal must be sent to the panel to verify the communication, and check the panel's input and output states. By default, the frequency interval is 10 seconds.

Loop Verification Interval Offset

Select an interval between 10 and 600. By default, the Loop Verification Interval is set to 10 seconds.

Panel CMD Retry Count

Select the number of times( between 0 and 5) at which a command must be resent to the panel, if the event of the panel is not responding to the command. By default, the command is resent 3 times.

Panel CMD Timeout

Select the waiting time (between 1 and 30) for receiving a response from the panel and time out of the command. By default, the loop waits for 5 seconds.

Time Zone

Displays the Time Zone of the Site which has the Controller installed. This information is set by the Dealer using the Add Controller option.

Set Date Time

Click to set a date and time for the selected device.

Anti-Passback

When enabled, a valid card is required for entry and exit. The card holder must use the card in the proper IN/OUT sequence. That is, a card swiped at IN reader must then be swiped at an OUT reader or vice versa.

  • Local: Enforces anti-passback only at doors configured locally to the panel controlling the original card read.

  • Global: Enforces anti-passback at panels throughout the system after a successful card read at any one of the system’s readers.

  • Forgive: Causes all system codes to be reset at midnight every day. This enables a cardholder who exited the building in the evening without using his card to use his card for entry the following morning.

Duress Detected

Configures the output that triggers when a cardholder enters a duress PIN at the keypad/card reader. A duress PIN is the PIN a user enters in a keypad when being forced (for example, a during a robbery) to open the door. This PIN opens the door, but also triggers the designated duress output and produces an alarm event.

Reverse LED

Identifies the color of a reader LED when a grant is authorised. When enabled, the LED should be a solid red for invalid card swipe and will turn green to indicate a valid card swipe.

Continuous Card Reads

Enables continuous card reading while the output is being energized. When this option is not enabled, the reader cannot read a second card during the pulsing of the output caused by the previous card read.

Free Egress Inputs

Configures the panel for free egress. When enabled (default), the panel automatically configures inputs 1, 9, and 13 to act as egress inputs for Doors 1, 2, and 3 respectively. If disabled, those inputs 1, 9, and 13 can be used as general inputs.

Enhanced Mode

Enhanced mode enables the doors to function in a mode where the door status input is monitored and transactions are reported as card found - door used and card found - door not used.

Cascade Mode

Cascade mode enables you to connect MPA panels with Ethernet cable from Panel 1.

This Panel 1 will provide the Internet connection to Panel 2 to Panel 3 and so on.

When you select to enable or disable, a Cascade mode configuration screen appears, indicating that the panel will initiate a reboot to reflect the configuration.

Cascade mode is applicable only for the following MPA part numbers:

  • MPA2MPS(U/E)

  • MPA4MPS(U/E)

Advanced Settings

REPLACE PANEL

Click to replace the main circuit board on a system if the Controller becomes faulty. This option allows you to enter a new MAC address that enables the transferring of the configuration from the old system to the new circuit board after replacement.

Notes:

  • Ensure to use a compatible device (hardware and firmware) for replacement. For example, if the panel had a single door previously, you can replace with a single door only.

  • If the older panel had few doors disabled previously, once replaced, the new panel will have the doors enabled by default. You should manually disable the doors again.

  • Elevator panels cannot be replaced.

SYNC DOORS

Click to sync the doors to the panel again and initiate a configuration upload.

FACP Input

  • Click FACP INPUT.

  • In the Door Output Operation dialog box, click edit.PNG to edit.

  •  

  • By default, the Door Access Mode is set to NORMAL.

  • You can selected REVERSED when FACP input is in use and connected.

  • Type an Input Name.

  • Enter the Debounce Time (Sec). Debounce time can be from 0 to 6553.5 seconds, in which the fire alarm will be reported to MPC after the debounce time is completed.

 

The I/O screen appears in the right pane.

Fields

Description

Input Name

Enter a unique name to identify the door inputs.

Type

Displays the controller type.

Shunt Time Schedule

Specifies the amount of time for which the inputs are shunted or de-activated.

Output Name

Enter a unique name to identify the door outputs.

Note:

For MPA1 panels, you can click the SWITCH TO AUX RELAY to swap the Switched Ground output  to Auxiliary Relay and vice versa.

Switch_to_Aux_relay_MPA2.png

 

For MPA4 panels, under I/O, the Inputs screen, apart from Aux Input 1 through Aux Input 8, also consists of:

  • Aux1 and Aux2 Egress

  • Aux1 and Aux2 Status

  1. Click Aux1 or Aux2 Egress.

  1. In the Aux 1 Egress screen, click edit.PNG to edit the following details:

    • Input Name: Enter a unique name to identify the door inputs.

    • Shunt Time Schedule: Specifies the amount of time for which the inputs are shunted or deactivated.

    • Block Interlock Time Schedule: Enables you to block the interlock time zone, or programmed interaction between two points.

    • Disable Alarms and Events Time Schedule: Specifies the time period during which Alarm and events will not be reported.

    • Shunt Time (HH:mm.Ss.SS): Specifies the amount of time for which the inputs are shunted, or de-activated. The maximum length of time is 1 hour, 45 minutes, 59 seconds. You can express seconds in tenths of a second.

    • Debounce Time: Specifies the period of time the input must remain in a new state before generating an alarm.

    • Normally Closed/Open:
      Normally Closed – Specifies that the input’s normal state is closed (default).
      Normally Open – Specifies that the input’s normal state is open.

    • Supervised: Specifies that the input’s electrical circuit is wired with alternative paths supervised by resistors

    • Auto-Relock: Causes the door to re-lock immediately when the door status switch closes after entry. The output relay that controls the door strike de-energizes when the associated input returns to normal state instead of remaining energized for the duration of the pulse time

    • Resistor Value: Select the resistor value used within the Aux wiring.

    • Output: Select output relay based on auto-relock selection

    • Interlocking: Enables you to disable the interlock, or programmed interaction between two points.

 

For MPA4 panels, under I/O, the Outputs screen consists of Aux Rel 1 through Aux Rel 8.

  1. Click any Aux Rel 5 through 8.

  1. In the Aux Rel 7 screen, click edit.PNG to edit the following details.

    • Output Name: Enter a unique name to identify the door outputs.

    • Active Time Schedule: Specifies the amount of time for which the outputs are activated.

    • Normally Closed/Open
      Normally Closed – Specifies that the output’s normal state is closed (default).
      Normally Open – Specifies that the output’s normal state is open

    • Latching/Toggle outside the Time Schedule disables the Pulse Time: Toggles the state of the outputs between energized and de-energized status upon every activation (code use, interlock, or manual pulse).

    • Block Interlock Time Schedule: Enables you to block the interlock time zone, or programmed interaction between two points.

    • Pulse Time (HH:mm.ss.SS): Specifies the duration for which the device will assume abnormal status. For example, it specifies how long a horn will sound or a door strike will remain released.

    • Interlocking: Enables you to disable the interlock, or programmed interaction between two points.

Type

Displays the controller type.

Active Time Schedule

Specifies the amount of time for which the outputs are activated.

 

Notes:

  • For MPA2 controllers with Elevator Control enabled, the following options are available under Settings.

Elevator Outputs: All the 4 outputs can be mapped to floors.

Aux Rel 1:  Auxiliary Relay 1 configured to a floor.

Aux Rel 2:  Auxiliary Relay 2 configured to a floor.

Relay 1: Relay 1 configured to a floor.

Relay 2:  Relay 2 configured to a floor.

  • The minimum firmware version to support elevator control for MPA2 panel is 1.0.6.2. If the current controller firmware does not support the Elevator Control option, ensure to update the firmware.

  • Once any floor is mapped to any Permission Group, you cannot remove the selected floor from the controller configuration screen. To remove the floors, associated Permission Groups have to be deleted or you must clear the floor from all Permission Groups.

 

 

Reader Address

The Reader Address option enables you to connect one reader to one address at a time. Every reader is recognized by an explicit address.

Note:

  • You can use Reader Address option only when the panel is ONLINE.

  • Reader Address is visible for users with Dealer Admin and Dealer Installer credentials.

 

To assign address for OSDP Readers

Note:

OSDP readers are delivered with address 0.

 

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon00007.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

3. In the middle pane, under Controllers, select MPA.

4. Click Reader Address in the right pane.

5. Connect one OSDP reader with address 0.

6. The Controller will detect that a reader with address 0 is connected and displays a control to assign new address (or door).

7. Select the preferred function and assign it to the detected reader. The reader displays Online state.

 

8. Leave the connected reader with new address in.

9. Connect another OSDP reader with address 0 and repeat steps 7 through 9.

Note:

You are not required to disconnect previously addressed reader while assigning address to a factory reader.

 

To edit/correct Reader Address

Reader Address correction can be performed by correcting address of individual reader or by resetting addresses of all the connected readers.

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon00007.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

3. In the middle pane, under Controllers, select MPA.

4. Click Reader Address in the right pane and identify readers with incorrect address / incorrect function.

5. Disconnect all the identified incorrect readers but keep one incorrect reader connected.

6. Click edit.PNG.

7. In the Edit Address screen, click CONTINUE.

8. The edit address field is enabled. Select to assign the desired address, click SAVE and wait for it to appear online.

9. Disconnect the edited reader selected in the previous step.

10. Connect rest of the readers (with incorrect addresses) one at a time and repeat steps 7 through 9.

 

OSDP address reassignment when migrating from MPA2C1 to MPA2C3 panel

The following table lists the panel models and the corresponding part numbers.

Panel Model

No. of doors

Part Numbers

MPA2C1

2

MPA1002(U/E)-MPS

MPA2C1

4

MPA1004(U/E)-MPS

MPA2C3

2

MPA2MPS(U/E)

MPA2C3

4

MPA4MPS(U/E)

Option 1:

1. Begin with connecting reader with highest address.

2. Connect Door 3, Reader OUT from MPA2C1 on MPA2C3 OSDP1 terminal and wait for it to appear online.  The reader appears in the MPC Web application as Door 3, Reader IN.

3. Edit reader address and assign Door 3, Reader OUT.

4. Connect Door 3, Reader IN from MPA2C1 on MPA2C3 OSDP1 terminal and wait for it to appear online.  The reader appears as Door 1, Reader OUT.

5. Edit reader address and assign Door 3, Reader IN.

6. Connect Door 1, Reader OUT from MPA2C1 on MPA2C3 OSDP1 terminal and wait for it to appear online.  The reader appears as Door 1, Reader IN.

7. Edit reader address and assign Door 1, Reader OUT.

8. Connect Door 1, Reader IN from MPA2C1 on MPA2C3 OSDP1 terminal and wait for it to appear online. The reader appears  as New Reader with address 0.

9. Assign reader address as Door 1, Reader IN.

Note:

Repeat the steps under Option 1 for OSDP2 (Readers for Door 2 and 4).

 

Option 2:

Before you begin, you must reset all readers and reassign all one by one.

1. Connect all readers from MPA2C1 to MPA2C3 panel to the designated OSDP1 and OSDP2 terminal.

2. Click Reset All to reset addresses of all the connected readers to address 0.

 

3. Disconnect all the readers and follow the steps in To assign address for OSDP Readers.

To test Reader Address

Ensure that the Reader is online. Use a compatible card for the installed reader.

1. Present / swipe a valid or invalid card, keyfob or mobile key to the reader.

2. Check the screen below if the expected reader address displays Reader OK.

To add an MPI controller

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon00007.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

3. Click .
The Add Controller screen appears.

4. Select the Controller Type from the available list.

Europe

North America

MPIP2000E

MPIP2000U

MPIP2100E

MPIP2100U

MPIP3000E

MPIP3000U

On selecting a controller type, you can begin configuring it in off-line mode before it registers with the cloud.

5. Enter the MAC ID for the selected controller.

Note:

When typing in the MAC ID, do not include the special characters (dashes or colons) that appear in the MAC ID number on the label.

6. Type a name for the Controller. This name will be used to identify this particular Controller in the Alarms View page and also when the Controllers are selected for permission groups, rules, and report generation.

7. By default, the Time Zone is auto populated based on the location of the Site.  You can retain the default time zone or modify.

8. If needed, you can add additional details about the Controller in Notes or also change the time zone.

Note:

If you are adding a SIA compliant Controller, under the SIA-Compliant Controller, select Yes. The Controller is set to default SIA recommended values/settings. For more information, click SIA_features_and_Standards

9. Click ADD CONTROLLER.
The Device Registration Pending message appears.

The Device Registration and the Configuration Upload process typically takes few minutes, and it is completed automatically once the Controller is powered up.

Note:

Meanwhile, you can also click the Refresh link to obtain the latest status of registration or configuration upload.

When the registration is successful, the Settings tab will update with the current configuration of the controller. In the middle pane, the controller status will change to green.

Notes:

  • The registration date gets updated after you update the device firmware.

  • If the screen does not change, please ensure that the device is plugged into the Internet.
    For more information, see Connecting Galaxy Dimension to MPC.

MPI Overview

The MAXPRO® Intrusion (MPI) series control panels provide integrated intrusion and access control functionality. The system is configured through MAXPRO® Cloud (MPC) software and can be managed by the end customer using the MPC web and mobile apps, depending on the user’s role within the organization.

Open Source Software

The product MAXPRO Intrusion contains Open Source-Components from separate not-for-profit organizations without any affiliation to Honeywell.

If Honeywell distributes any of these free software programs to you, Honeywell wants you to know, that you were granted a license to that software under the terms of the Open Source Definition or Free Software Definition.

The Licenses allow you to freely copy, modify and redistribute that software and no other statement or documentation from Honeywell, including any End User License Agreement, places any additional restrictions on what you may do with that software.

Honeywell hereby offers to make available to any third party, upon request, those elements of the software for the period of three years after the date of purchase of this product.

Honeywell provides you the complete corresponding source code of the Open Source-Components on the following address:

https://security.honeywell.com/opensource/

 

The Overview option displays the Controller Status, Download Status, and Authorisation Details.

Note:

To enable modifications to the Controller configuration, first power up the panel, connect the network cable to the panel, and add the panel to MPC then wait for the panel to appear Online.

The status ONLINE indicates that the controller is connected to MPC. If the connection is lost and reconnected between the controller and MPC, then it will take some time to sync up and display the actual status.

For connecting panel via AMS:

1. Physically set up the panel.

2. Once the panel is up, you must set the Installer PIN to proceed.

3. Connecting using the Installer PIN enables you to configure the Network Settings, Keypad Settings, and so on.

After registering with MPC:

Once the panel is added under a customer, a random Master and Installer PIN is auto-generated and downloaded to the panel.

In the Customer Overview page, under Settings, only the Dealer-Admin can view/edit the Installer PIN.

In the Customer Overview page, under Settings, only the customer admin with Is Master privilege, can view/edit the Master PIN.

After you add the MPI Controller, in the Overview page:

  • Click VIEW to list all the alarms associated with the Controller.

The SYNC STATUS displays the sync status of the configuration changes between the controller and MPC.

  • Under SYNC STATUS, click VIEW ALL.

One of the following status is displayed based on the sync status.

Up to date: Appears when configuration changes are synced.

Out of Sync: Appear when configuration changes are not downloaded and synced.

• Click VIEW ALL

    • Under Download Status, you can select the Configuration Type and Status from the drop-down list.

Notes:

The following other status are displayed after you click the VIEW ALL button.

  • Deleted: Select to display the list of Controller entities such as Areas, Zones, Outputs and so on, that have been deleted from the selected Controller.

  • Downloaded: Select to display the list of downloaded configuration for the selected Controller.

  • Pending: Select to display the list of pending configuration for the selected Controller.

  • Failed: Select to display the list of failed configuration for the selected Controller.

    • You can also type the Configuration Name and then click SEARCH.

    • Based on the selected options, the results are displayed.

  • Under CONTROLLER STATUS, you can view the Visual Management page with existing troubles and zones/Areas status.

  • Under EVENT LOG:

    • Click VIEW to list the event log of the selected controller.

    • Click EXPORT to export the event log of the selected controller.

  • Under BURG EVENT LOG:

    • Click EXPORT to export the burglary event log present in the selected controller.

Note:

If the controller is factory reset and reconfigured again, event log export from Controller may display past events which is not relevant to current configuration. The old events will be visible in the log until it is overwritten by latest events.

  • Under SPT LOG:

    • Click EXPORT to export the SPT log present in the selected controller.

Note:

If the controller is factory reset and reconfigured again, event log export from Controller may display past events which is not relevant to current configuration. The old events will be visible in the log until it is overwritten by latest events.

  • Under DIAGNOSTIC LOG:

    • Click EXPORT to export the logs of variation like dip and peak of incoming panel and peripherals voltages, zone resistance variation outside normal range, drops in Ethernet and cell radio connectivity.

  • Under CONTROLLER MODE

    • Under AUTHORISATION, disable Restrict Installer before switching the Normal mode to Installer mode and vice versa. Otherwise, while switching the mode, a message pop-ups for end user authorization. If the end user does not authorize, then a failure message will be displayed after three minutes of message pop-up.

    • Under CONTROLLER FIRMWARE VERSION:

    • Displays the current version of the Controller. If a new firmware version is available, the update button lights up. Click the UPDATE button which redirects you the FIRMWARE page where you can directly download the respective controller firmware.

    • You can click the NEW FIRMWARE AVAILABLE option when a new firmware is available.

      • You are redirected to the Firmware page. You can now select the latest firmware.

  • Click UPDATE. The firmware file is downloaded onto the panel.

      • The keypad displays the FIRMWARE UPGRADE alert message.

      • You can either click UPDATE or POSTPONE. If you click on POSTPONE, firmware update will postpone, and when you login with master PIN, then again pop-up message appears on the keypad screen

      • When you click UPDATE, the message Panel is updating appears.

      • The panel restarts and the message FW upgrade successful appears.

  • SCAN FOR NEW DEVICES option is available when the Controller is switched to INSTALLER mode. An automatic scan for peripherals which are connected to the IB2 Bus of the panel is initiated. The following options are listed after the scan is complete.

    • Not Registered Devices: Lists all the devices that are manually added from MPC Add Device page.

    • New Devices Available: Lists all the scanned devices (peripherals) which are connected to the panel.

    • Total Devices: Lists the count of registered and not registered devices.

Note:

  • Click VIEW ALL to navigate to the Devices page. You can view the details of the newly registered and configured devices.

  • Click RESCAN enables you to re initiate the scan for new devices.

  • Restrict Installer Mode under AUTHORISATION is disabled by default to enable the Installer to Install and Configure the system. When the Installer hands over the system to the Customer, the Customer must then login and enable Restrict Installer Mode. When the dealer switches the Controller to INSTALLER mode, the customer administrator has to provide the PIN in the Arming Station when Restrict Installer Mode is enabled. The Customer must also specify the dealer privileges such as arming, disarming, and so on.

Note:

Concurrent configuration restriction: Multiple Installers can view the panel configuration at a time. But it is restricted to only one Installer to modify the configuration at a time.

 

MPI Settings

The Settings tab enables you to modify the default settings of a Controller which is applicable to the entire system. Additional settings are available under each area and each connected device.

Field

Description

Controller Settings

Controller Type

This is a read-only field. Displays the Controller type set by the Dealer using the Add Controller option

MAC ID

This is a read-only field. Displays the Unique ID of the Controller set by the Dealer using the Add Controller option. If a controller needs to be replaced then the MAC address of the replacement can be entered using the Replaced controller feature under the Advanced section at the bottom of the Settings tab.

Time Zone

Displays the Time Zone of the Site which has the Controller installed. This information is set by the Dealer using the Add Controller option. You can also change the time zone after adding the panel.

Notes

Displays the additional information about the Controller provided by the Dealer using the Add Controller option.

This is an optional field, and you can also edit after adding the controller.

Burglary Restore Options

The Burglary Restore Options define when the alarm restore messages are sent to the Central Monitoring Station (CMS).

From the list, select to set the restore option:

 Zone Restore/Disarm: Select to set the  zone restore event from Panel to MPC. This is exe­cuted during a physical zone restore or area disarm.

 Disarm/Bell Timeout: Select to set the area disarm or area bell timeout (specify the dura­tion of hooter during an alarm).

Event Log Limit

From the list, select to set a limit for the number of repeat event log entries which will be recorded from the same source during each arming cycle.

This is to prevent the panel memory being filled with repetitive log events in case of a faulty device. The limit can be removed by setting to Infinite.

Note:

Ensure to set the limit to 3 for compliance to EN50131.

Exit Error Logic

From the list, select to enable or disable:

 Exit Error Disabled: After you initiate arming and while exiting the premise if the door is left open, once the exit delay expires, an alarm is generated.

 Exit Error Enabled: After you initiate arming and while exiting the premise if the door is left open, once the exit delay expires, an entry delay tone is generated. You will now have to disarm the area to silence the alarm. If the sys­tem is not disarmed before the entry delay, then an exit error alarm will generate.

 Leave Disarmed: After you initiate arming and while exiting the premise if the door is left open, the exit delay is paused.

Arming Station Settings

Language

From the list, select to set the language of the text which will be used in the keypad displays. All keypads connected to this controller will use the set language

Fail Attempt Limit

From the list, select to define the number of repeated attempt to guess a PIN code or proximity card which can be made before the user interface is locked out. The lockout will last for the duration set in the Lockout time field.

The count is reset when a valid code or card is presented. Each user interface has its own counter (keypad and access reader)

Lockout Time (In Seconds)

From the list, select to define the length of time a user interface is locked for, following lockout due to a code guessing attempt

Show Alert Details on Arming Station Sleep Screen

Click Edit and then click to Enable or Disable. Enabling allows details of the system status and alarm details to be displayed on the keypad before a user logs in.

Note:

Ensure to set this field to disabled mode for systems compliant to EN50131.

PIN Entry confirmation

After keying the PIN in the Keypad, you will have to tap the green tick in the arming station or # key in the DCM Reader for the PIN entry to be acknowledged and to proceed with login.

Power Supply

Battery 1 (Ah)

This allows the capacity of the connected batteries to be set. The only effect of this field is to allow MPC to calculate the run time of a fully charged battery, based on the AUX current sensed by the Controller

Battery 2 (Ah)

This allows the capacity of the connected batteries to be set. The only effect of this field is to allow MPC to calculate the run time of a fully charged battery, based on the AUX current sensed by the Controller

Miscellaneous

Date Format

From the list, select to set the date format for the arming station.

Note:

The time taken for the changes to the date format to reflect in the arming station is less than a minute.

Time Format

From the list, select to set the time format for the arming station.

Note:

The time taken for the changes to the time format to reflect in the arming station is less than a minute.

Alarm Reporting Limit (Per Zone)

From the list, select to set the limit (to unlimited) of alarm reporting to MPC from a zone per alarm period.

RF Advanced Settings

RF Configuration for Controller

Click to enable.

Supervision Debounce

Enabling this increases the RF supervision  period from 2 hours to 24 hours.

Jam Delay (In Minutes)

RF Jam signal is transmitted to the Central Station based on the configured delay. You can select from 0 to 30 minutes.

Zone Low Battery Sound

You can set to receive a sound alert when the battery in RF Sensor is below the prescribed level.

Zone Low Battery Reporting

You can set to receive an alert when the battery in RF Sensor is below the prescribed level.

Ignore Transceiver Jam

When enabled, any RF jam events are not reported.

Service and Maintenance

Reset Min and Max Values

Click RESET to reset the minimum and maximum values in the Controller

Advanced Settings

RF Settings

RF configuration for controller

 Supervision Silent Alarm

 Supervision Debounce

 Jam Delay (In Minutes)

 Zone Low Battery Sound

 Zone Low Battery Reporting

 Ignore Transceiver Jam

Keyfob

Keyfob PA function

REPLACE CONTROLLER

Click to replace the main circuit board on a system if the Controller becomes faulty. This option allows you to enter a new MAC address that enables the transferring of the configuration from the old system to the new circuit board after replacement

REDOWNLOAD CONFIG

If you reset the panel to factory default through Arming Station, you must then click REDOWNLOAD CONFIG.

This triggers the panel configurations and entity download.

The Configuration download status can be viewed in Download Status page.

REBOOT CONTROLLER

Click for a direct reboot to the panel

 

 

MPI Communication Path

The Communication Path tab enables you to set the mode through which the panel should communicate with MPC.

Field

Description

Communication Path

From the Select Communication Path drop-down list, you can choose:

 Single Path Ethernet: MPI panel communication like ARC and MPC will be achieved via Ethernet as a single path.

 Dual Path - Ethernet Primary: MPI panel communication like ARC and MPC will be achieved via Ethernet as a primary path and via LTE/Cell module as a secondary path.

 Single Path Cell Radio: MPI panel communication like ARC and MPC will be achieved via LTE/Cell module as a single path.

Note: Changing the communication path configuration reboots the panel.

Ethernet Settings for Single Path Ethernet

Path Supervision Period

From the list, select to set the time for the Communication path supervision.

The default supervision time for Ethernet path is 90 secs and can be configured up to 24 hrs.

Note: Changing the default settings will render the system non-compliant to the certified ATS category (SP5) of EN 50136-2.

Ethernet Supervision

This option disables the Ethernet path supervision with ARC. For example, when the system has detected an Ethernet related issue, and the issue is unknown or has been identified as a hardware issue. Even though this issue cannot be resolved immediately, you can operate the panel as normal once this option is disabled.

Note: Disabling Ethernet supervision will render the I&HAS non-compliant to EN 50131-3. Disabling this feature needs to be done in agreement with all stakeholders.

Ethernet Settings for Dual Path

Path Supervision Period for Primary

From the list, select to set the time for the Communication path supervision.

The default supervision time for primary is 90 secs and can be configured up to 24 hrs.

Note: Changing the default settings will render the system non-compliant to the certified ATS category (DP4) of EN 50136-2.

These settings indicates the time after which primary path supervision failures will be raised. If supervision messages are not being acknowledged successfully, the rate of supervision message is faster than the specified period. This in turn enables to detect path restore within the allowed period.

Note: During Ethernet failure, if the GSM module becomes the primary path, then, it will be supervised at the primary rate.

Ethernet Supervision

 

 

 

This option disables the Ethernet path supervision with ARC. For example, when the system has detected an Ethernet related issue, and the issue is unknown or has been identified as a hardware issue. Even though this issue cannot be resolved immediately, you can operate the panel as normal once this option is disabled.

Note: Disabling Ethernet supervision will render the I&HAS non-compliant to EN 50131-3. Disabling this feature needs to be done in agreement with all stakeholders.

 

 

 

 

Cell Radio Settings for Dual Path

Access Point Name (APN)

Type the access point name based on the service provider. This field is required to access data service over cell radio. The APN will be specific to the network provider. Check with the SIM card provider. You must ensure to reboot the panel which will, in turn, reboot the cell radio module, in the following scenarios:

 Changing the SIM card

 Changing the APN

Note: Cell radio is disabled by default in MPC. Before you move the panel to Installer mode, ensure to enable the Cell radio in APN settings.

Note: After the new SIM change in cell radio module, the MPC configuration settings retain the old SIM configuration. You must ensure to manually modify the settings of the new SIM in MPC.

Username

Enter the user name for the APN, if required.

Password

Type the password for the APN, if required.

Path Supervision Period for Backup

From the list, select to set the time for the Communication path supervision.

The default supervision time for secondary is 5 hrs and can be configured up to 24 hrs.

Note: Changing the default settings will render the system non-compliant to the certified ATS category (DP4) of EN 50136-2.

These settings indicates the time after which the backup path supervision failures will be raised, if supervision messages are not being transmitted successfully.

The actual rate of supervision message transmission is faster than this, which in turn enables retries within the maximum allowed period.

Note: During Ethernet failure, if the GSM module becomes the primary path, then, it will be supervised at the primary rate.

Cellular Supervision

 

 

 

This option disables the cell radio path supervision with ARC. For example, when the system has detected an cellular related issue, and the issue is unknown or has been identified as a hardware issue. This issue cannot be immediately resolved, but the user wish to operate the panel as normal then this option can be disabled.

Note: Disabling Cellular supervision will render the I&HAS non-compliant to EN 50131-3. Disabling this feature needs to be done in agreement with all stakeholders.

 

 

 

Cell Radio Settings for Single Path Cell Radio

Access Point Name (APN)

Type the access point name based on the service provider. This field is required to access data service over cell radio. The APN will be specific to the network provider. Check with the SIM card provider. You must ensure to reboot the panel which will, in turn, reboot the cell radio module, in the following scenarios:

 Changing the SIM card

 Changing the APN

Note: Cell radio is disabled by default in MPC. Before you move the panel to Installer mode, ensure to enable the Cell radio in APN settings.

Note: After the new SIM change in cell radio module, the MPC configuration settings retain the old SIM configuration. You must ensure to manually modify the settings of the new SIM in MPC.

Username

Enter the user name for the APN, if required.

Password

Type the password for the APN, if required.

Path Supervision Period

From the list, select to set the time for the Communication path supervision.

The default supervision time is 30 min and can be configured up to 24 hrs.

Note: Changing the default settings will render the system non-compliant to the certified ATS category (SP3) of EN 50136-2.

These settings indicates the time after which the primary path supervision failures will be raised, if supervision messages are not being transmitted successfully.

The actual rate of supervision message transmission is faster than this, which in turn enables retries within the maximum allowed period.

Cellular Supervision

This option disables the cell radio path supervision with ARC. For example, when the system has detected an cellular related issue, and the issue is unknown or has been identified as a hardware issue. This issue cannot be immediately resolved, but the user wish to operate the panel as normal then this option can be disabled.

Note: Disabling Cellular supervision will render the I&HAS non-compliant to EN 50131-3. Disabling this feature needs to be done in agreement with all stakeholders.

 

 

  • Communication Test

Communication Test enables the panel to send a test signal to the alarm receiver using Ethernet or Cell Radio communication type.

Field

Description

Receiver

Displays the name of the receiver. This allows a specific receiver to be chosen in order to run a communication test.

Communication Type

Allows the specific path to use for the communications test. You can force a test on either path. Click to select the communication type:

  • Ethernet

  • Cell Radio

Status

Displays the result of the communication test

TEST

Click to perform a communication test

 

MPI Alarm Signalling

The Alarm Signalling tab enables one or more sets of events (report) to be signalled to an alarm receiving center or Central station as they happen.

Each report is configured with:

  • Account number

  • Primary and secondary receiver address

  • Set of event triggers

  • List of areas from which the events should be signalled

Normally, only a single report is needed for signalling to a Central Station. However, it is possible to set up multiple reports for the following scenarios:

  • Where the events must be transmitted to two or more different destinations in parallel

  • Where different subsets of events need to be sent specifically to different receivers

  • Where events from different areas need to be sent to different receivers or with different account numbers

To set up alarm signalling click Add Report. The following data should be configured as required.

Field

Description

Report Name

This is a description box for reference only when multiple reports need to be configured.

Note:

Click Enable Report to report events to receiver.

Account Number

This must be configured with the account number supplied with the account for the Alarm Receiving Centre subscription.

Notes

This is an optional field which can be used to capture any additional notes for reference.

Area

This section enables the selection of the system areas which will send event signals within this report. If the signalling is for the whole system then click 'Select All'.

You can click Show More to view all the areas.

Event Type

This section enables the selection of which event signals will be sent to the alarm receiving center by this report. If all event types should be sent then click 'Select All'.

You can click Show More to view all the event types.

Alarm Receiver

This section enables up to two separate receiver IP addresses to be configured, Primary and Secondary Receiver (Optional). It should be noted that this configuration is separate from the alarm paths (Ethernet and Cell radio) configured in the Communication Path tab. The system will choose and switch paths automatically to reach either the primary or secondary receiver programmed in this section.

For each receiver it is possible to enter the address in one of the two ways:

 Receiver Certificate Name

 Receiver Name

 IP address and Port number
OR

 URL

Select the address type, first, and then enter the address details appropriate for the receiver.

Manage Receivers

Manage Receivers enables you to view and manage all the associated receivers.

To add an ISOM Receiver

1. In the ARC Receivers list screen, click Add_Operator_Icon00030.jpg Add Receiver.

2. In the Receiver Configuration screen, under Receiver Type, ISOM is selected by default.

ISOM_receiver_config.png

3. Type a Receiver Certificate Name.

4. Type a unique Receiver Name.

5. From the drop-down list, select the Receiver Address Type. Based on your requirement, you can either select:

URL and provide Receiver Address (URL)
OR

IP-Port and provide Receiver Address (IP) along with the Port.

6. Click SAVE.

Note00033.gif 

Note:

 ISOM protocol is EN50136-1, EN50136-2, NF&A2P 3 shields, INCERT and SSF1014 compliant.

 ISOM protocol ensures robust cyber secured alarm transmission.

Please contact the CMS/ARC in your region to confirm availability of this protocol in their system.

 

To add a SIA DC-09 Receiver

1. In the ARC Receivers list screen, click Add_Operator_Icon00034.jpg Add Receiver.

2. In the Receiver Configuration screen, under Receiver Type, click to select SIA DC-09.

Note00037.gif 

Note:

Before you begin adding a SIA receiver, ensure you are in Installer Mode.

 

3. A warning message appears. Click CONTINUE.

SIA_switch_warning_message.png

 

Note00038.gif 

Note:

 MPI is EN50131 Grade 3 system and compliant with the SIA DC09-2021 specification.

 SIA DC-09 supports ONLY fixed encryption key and not compliant with EN50136.

 

4. By default, the supported Protocol type is TCP.

SIA_selection.png

5. By default, Encrypt option is enabled. Encrypt enables you to send encrypted events and alarms to the receiver. Communication with the receiver will be unencrypted if you disable Encrypt.

6. From the drop-down list, select the Encryption Type. Based on the receiver type, you can choose from the supported encryption formats.

Note00039.gif 

Note:

 Encrypted transmissions must be used to maintain the security of the communications. 256 bit encryption is enabled by default. Options of 128 bit and 192 bit encryption are available.

 The use of SIA DC-09 protocol unencrypted or encrypted will render the product non-compliant with the EN 50136 standards and invalidate the LPCB certification.

 

7. Type the Secret Key which is used to encrypt the events/alarms.

SIA_configuration_2.png

8. Type a unique Receiver Name.

9. From the drop-down list, select the Receiver Address Type. Based on your requirement, you can either select:

URL and provide Receiver Address (URL)
OR

IP-Port and provide Receiver Address (IP) along with the Port.

10. Click SAVE.

11. To add the newly included SIA receiver, under Alarm Signalling > Alarm Receiver, select from under Primary Receiver or Secondary Receiver.

Note00040.gif 

Notes:

 You cannot change the receiver type once it is configured.

 You can click Edit to edit the existing receiver details.

 You can click  Delete_icon00041.jpg to delete any of the existing receivers.

 

 

 

Creating an Alarmnet Account

1. In the Controllers page, select the controller you want to register with Alarmnet and change the controller to Installer mode.

2. In the Alarm Signalling tab, enter the Report Name, Account Number (City-CS-Sub ID).

Note:

The AID field is optional and will be enabled if GSM Settings is enabled under the Communication Path tab.

3. From the Primary Receiver drop-down list, select AlarmNet Cloud Receiver. The Authenticate option appears below the receiver selection.

   You are redirected to the AlarmNet portal for authentication.

4. Login with valid credentials to access the AlarmNet portal and then click ALLOW.

   The newly added AlarmNet user is successfully authenticated and you are redirected to MPC.

5. On successful authentication, click Save to continue with the following steps:

  • MPC will register this panel with the given City-CS-Sub account in AlarmNet.

  • If the authentication and registration succeeds, the configurations is downloaded to the panel (if the panel is already in Installer Mode).

Note:

  • Once downloaded, you must manually reboot the panel to enable connection with AlarmNet.

  • The alarms sent from panel will be visible under TAC Tools in the AlarmNet page.

Deleting an Alarmnet Account

1. In the Alarm Signalling tab, select the AlarmNet report that must be deleted.

2. Click Delete_icon.jpg. A confirmation pop up appears and you are redirected to  the AlarmNet portal for authentication.

3. Login with valid credentials to access the AlarmNet portal and then click YES in the confirmation popup. The account is deleted in AlarmNet.

    To confirm the deletion, search with the MAC/City-CS-Sub ID in the AlarmNet portal.

4. After deleting the AlarmNet report from MPC, you must now login to the AlarmNet portal and cancel the subscription.

  • Navigate to ACCOUNTS > Cancel.

  • Enter the City-CS-Sub ID and select Partial Cancel.

  • Select Reason for Cancellation.

  • Click SUBMIT CANCELLATION.

 

Note:

  • Updating an AlarmNet account:

    • AlarmNet does not support updating parameters such as MAC/City-CS-Sub/AID details once it is registered.
      You must delete the AlarmNet Report and create a new report.

  • Deleting a Controller associated with AlarmNet account:

    • You cannot delete a controller associated with AlarmNet report until the associated AlarmNet reports are deleted.

      You must delete the AlarmNet Report and then proceed to delete the Controller.

 

MPI Diagnostics

The Diagnostics option enables real-time viewing of the measurable health parameters of the Controller.

The control shall be capable of maintaining and storing an independent system diagnostic log buffer as well as showing real time diagnostic information. For every new diagnostic logged event recorded, the system shall execute a designated transmitted notification signal alert of this new logged entry. The diagnostic information and log shall be accessible only to an Installer via any installer UI (Local PC or web UI). It should not be available to the user via the keypad. A separate log specifically for Diagnostic events should be maintained.

The available parameters are described below.

Note:

Few parameters may not be visible on every system as it depends on the physical model and configuration of the system.

The measured values (voltages, currents, resistance values) in the Diagnostics screen are indicative values only and intended for relative comparison purposes. They are not calibrated readings.

 

Field

Description

Power

Controller Power

Controller Supply Voltage

Displays the incoming voltage for the Controller

Voltage (V)

Displays the voltage details of the auxiliary power

Min (V)

Displays the minimum voltage measured, with date and time

Max (V)

Displays the maximum voltage measured, with date and time

Controller Load Current (A)

Displays the total load current for the Controller

Current (A)

Displays the battery charge current for the Controller

Min (Ah)

Displays the minimum capacity measured, with date and time

Max (Ah)

Displays the maximum capacity measured, with date and time

AUX Power

Displays the auxiliary power details

Voltage (V)

Displays the voltage details of the auxiliary power

Min (V)

Displays the minimum voltage measured, with date and time

Max (V)

Displays the maximum voltage measured, with date and time

Fuse Status

Displays the fuse details of the auxiliary power

Battery

Displays the battery details

Voltage (V)

Displays the voltage details of the battery power

Min (V)

Displays the minimum voltage measured, with date and time

Max (V)

Displays the minimum voltage measured, with date and time

Fuse Status

Displays the fuse details of the battery power

Cell Radio

Network

Displays the network type

Cell provider

Displays the cell providers details

Signal strength

Displays the signal strength

Data connection status

Displays the connection status

Network error message

Displays the error messages

SIM card status

Displays the SIM card status

Module Type

Displays the module details

Module Version

Displays the module version details

Comms Channels

ARC

From the list, select to set the primary receiver details

Type

From the list, select to set the secondary receiver details

Status

Displays the status of the alarm receiver

Connection  Status 24 hrs

Displays the connection status

Failures in last ten attempts

Displays the total number of failure attempts

 

 

Controller Configuration

After you add a Controller, you can set the time zone, edit the controller name, and also include notes about the Controller.

To configure a controller

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon00018.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. Under Sites, select the desired site.

3. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

4. Select the Controller that you want to configure.

5. Click Settings.

6. Configure the details based on the following fields.

Field

Description

Controller Settings

MAC ID

This is a read-only field. Displays the Unique ID of the Controller set by the Dealer using the Add Controller option.

Communication

This is a read-only field and displays the communication type.

Notes

Displays the additional information about the Controller provided by the Dealer using the Add Controller option.

This is an optional field, and you can also edit after adding the controller.

Panel Address

This is a read-only field. Displays the current Controller firmware version.

Firmware

Displays the Time Zone of the Site which has the Controller installed. This information is set by the Dealer using the Add Controller option. You can also change the time zone after adding the panel.

I/O Poll Interval

Select an interval between 10 and 600 at which the signal must be sent to the panel to verify the communication, and check the panel's input and output states. By default, the frequency interval is 10 seconds.

Loop Verification Interval Offset

Select an interval between 10 and 600. By default, the Loop Verification Interval is set to 10 seconds.

Panel CMD Retry Count

Select the number of times( between 0 and 5) at which a command must be resent to the panel, if the event of the panel is not responding to the command. By default, the command is resent 3 times.

Panel CMD Timeout

Select the waiting time (between 1 and 30) for receiving a response from the panel and time out of the command. By default, the loop waits for 5 seconds.

Time Zone

Displays the Time Zone of the Site which has the Controller installed. This information is set by the Dealer using the Add Controller option.

Set Date Time

Click to set a date and time for the selected device.

Anti-Passback

When enabled, a valid card is required for entry and exit. The card holder must use the card in the proper IN/OUT sequence. That is, a card swiped at IN reader must then be swiped at an OUT reader or vice versa.

 Local: Enforces anti-passback only at doors configured locally to the panel controlling the original card read.

 Global: Enforces anti-passback at panels throughout the system after a successful card read at any one of the system’s readers.

 Forgive: Causes all system codes to be reset at midnight every day. This enables a cardholder who exited the building in the evening without using his card to use his card for entry the fol­lowing morning.

Duress Detected

Configures the output that triggers when a cardholder enters a duress PIN at the keypad/card reader. A duress PIN is the PIN a user enters in a keypad when being forced (for example, a during a robbery) to open the door. This PIN opens the door, but also triggers the designated duress output and produces an alarm event.

Reverse LED

Identifies the color of a reader LED when a grant is authorised. When enabled, the LED should be a solid red for invalid card swipe and will turn green to indicate a valid card swipe.

Continuous Card Reads

Enables continuous card reading while the output is being energized. When this option is not enabled, the reader cannot read a second card during the pulsing of the output caused by the previous card read.

Free Egress Inputs

Configures the panel for free egress. When enabled (default), the panel automatically configures inputs 1, 9, and 13 to act as egress inputs for Doors 1, 2, and 3 respectively.

If disabled, those inputs 1, 9, and 13 can be used as general inputs.

Enhanced Mode

Enhanced mode enables the doors to function in a mode where the door status input is monitored and transactions are reported as card found - door used and card found - door not used.

Cascade Mode

Cascade mode enables you to connect MPA panels with Ethernet cable from Panel 1.

Cascade_Mode.png

This Panel 1 will provide the Internet connection to Panel 2 to Panel 3 and so on.

When you select to enable or disable, a Cascade mode configuration screen appears, indicating that the panel will initiate a reboot to reflect the configuration.

Cascade mode is applicable only for the following MPA part numbers:

 MPA2MPS(U/E)

 MPA4MPS(U/E)

Advanced Settings

REPLACE PANEL

Click to replace the main circuit board on a system if the Controller becomes faulty.

This option allows you to enter a new MAC address that enables the transferring of the configuration from the old system to the new circuit board after replacement.

Add_Device_Replace_Panel.png

Notes:

 Ensure to use a compatible device (hardware and firmware) for replacement. For example, if the panel had a single door previously, you can replace with a single door only.

 If the older panel had few doors disabled previously, once replaced, the new panel will have the doors enabled by default. You should manually disable the doors again.

 Elevator panels cannot be replaced.

SYNC DOORS

Click to sync the doors to the panel again and initiate a configuration upload.

FACP Input

 Click FACP INPUT.

FACP_Input.png

 In the Door Output Operation dialog box, click Edit_icon.jpg to edit.

Door_output_operation_FACP.png

 By default, the Door Access Mode is set to NORMAL.
You can select REVERSED when FACP input is in use and connected.

 Type an Input Name.

 Enter the Debounce Time (Sec). Debounce time can be from 0 to 6553.5 seconds, in which the fire alarm will be reported to MPC after the debounce time is completed.

The I/O screen appears in the right pane.

Field

Description

Input Name

Enter a unique name to identify the door inputs.

Shunt Time Schedule

Specifies the amount of time for which the inputs are shunted or de-activated.

Output Name

Enter a unique name to identify the door outputs.

Note:

For MPA1 panels, you can click the SWITCH TO AUX RELAY to swap the Switched Ground output  to Auxiliary Relay and vice versa.

 

For MPA4 panels, under I/O, the Inputs screen, apart from Aux Input 1 through Aux Input 8, also consists of:

 Aux1 and Aux2 Egress

 Aux1 and Aux2 Status

1.Click Aux1 or Aux2 Egress.

Aux_relay_Input_screen.png

2.In the Aux 1 Egress screen, click Edit_icon00019.jpg to edit the following details:

Aux_1_Egress.png

 Input Name: Enter a unique name to identify the door inputs.

 Shunt Time Schedule: Specifies the amount of time for which the inputs are shunted or deactivated.

 Block Interlock Time Schedule: Enables you to block the interlock time zone, or programmed interaction between two points.

 Disable Alarms and Events Time Schedule: Specifies the time period during which Alarm and events will not be reported.

 Shunt Time (HH:mm.Ss.SS): Specifies the amount of time for which the inputs are shunted, or de-activated. The maximum length of time is 1 hour, 45 minutes, 59 seconds. You can express seconds in tenths of a second.

 

 Debounce Time: Specifies the period of time the input must remain in a new state before generating an alarm.

 Normally Closed/Open:
Normally Closed – Specifies that the input’s normal state is closed (default).
Normally Open – Specifies that the input’s normal state is open.

 Supervised: Specifies that the input’s electrical circuit is wired with alternative paths supervised by resistors.

 Auto-Relock: Causes the door to re-lock immediately when the door status switch closes after entry. The output relay that controls the door strike de-energizes when the associated input returns to normal state instead of remaining energized for the duration of the pulse time.

 Resistor Value: Select the resistor value used within the Aux wiring.

 Output: Select output relay based on auto-relock selection.

 Interlocking: Enables you to disable the interlock, or programmed interaction between two points.

 

For MPA4 panels, under I/O, the Outputs screen consists of Aux Rel 1 through Aux Rel 8.

1.Click any Aux Rel 5 through 8.

Aux_Rel1.png

2.In the Aux Rel 7 screen, click Edit_icon00020.jpg to edit the following details:

Aux_Rel_7.png

 Output Name: Enter a unique name to identify the door outputs.

 Active Time Schedule: Specifies the amount of time for which the outputs are activated.

 Normally Closed/Open:
Normally Closed – Specifies that the output’s normal state is closed (default).
Normally Open – Specifies that the output’s normal state is open.

 Latching/Toggle outside the Time Schedule disables the Pulse Time: Toggles the state of the outputs between energized and de-energized status upon every activation (code use, interlock, or manual pulse).

 

 Block Interlock Time Schedule: Enables you to block the interlock time zone, or programmed interaction between two points.

 Pulse Time (HH:mm.ss.SS): Specifies the duration for which the device will assume abnormal status. For example, it specifies how long a horn will sound or a door strike will remain released.

 Interlocking: Enables you to disable the interlock, or programmed interaction between two points.

Type

Displays the controller type.

Active Time Schedule

Specifies the amount of time for which the outputs are activated.

Note00021.gif 

Notes:

 For MPA2 controllers with Elevator Control enabled, the following options are available under Settings.

Elevator_Control_Customers_Controllers.png

Elevator Outputs: All the 4 outputs can be mapped to floors.

Aux Rel 1:  Auxiliary Relay 1 configured to a floor.

Aux Rel 2:  Auxiliary Relay 2 configured to a floor.

Relay 1: Relay 1 configured to a floor.

Relay 2:  Relay 2 configured to a floor

 The minimum firmware version to support elevator control for MPA2 panel is 1.0.6.2. If the current controller firmware does not support the Elevator Control option, ensure to update the firmware.

Elevator_COntrol_minimum_FW_version.png

 Once any floor is mapped to any Permission Group, you cannot remove the selected floor from the controller configuration screen. To remove the floors, associated Permission Groups have to be deleted or you must clear the floor from all Permission Groups.

To delete a controller

1. In the home page, select the desired site or customer. From the left pane, click Settings_icon00022.png. The Settings page appears. Under Site & Device Management, click Configure.
OR
In the home page, select the desired site or customer. Under YOUR QUICK LINKS, click Manage Sites.

2. Under Sites, select the desired site.

3. In the left pane, under Site Name, click Controllers. The Controllers screen appears in the middle pane.

4. Select the Controller that you want to delete.

5. Click Delete_icon.jpg. A confirmation message appears.

Delete_Controller_confirmation_message.png

6. Select both the check boxes and click CONFIRM. The Enter One Time Password (OTP) screen appears.

Delete_Controller_verification_code_screen.png

7. Enter the OTP sent to your registered e-mail address and then click CONFIRM.

 

Controller Rules

The Controller Rules option enables you to set rules with macros. These rules enable the device to perform automated actions within the control panel, based on complex logical combinations of trigger. The macro has two parts:

  • When: Indicates a logical combination of conditions which must be true to trigger the macro.

You can use up to three conditions, combining them by AND or OR logic. You cannot combine AND and OR logic in one macro; you have to choose one.

  • Then: A list of actions which the system executes when the logical combination of conditions are true.

You can use up to three actions. When the conditions are true, the system executes the defined actions once, and in sequence. However, as this happens almost immediately, the order of the actions is only important if one of the actions is a wait action.
Wait actions enable you to carry out two separate actions with a defined time interval between them.

WHEN

Condition 1 is true.

AND/OR

Condition 2 is true.

AND/OR

Condition 3 is true.

THEN

Perform action 1.

Followed by

Perform action 2.

Followed by

Perform action 3.

 

The macros run from the control panel, and are not affected by the connection with MAXPRO Cloud. Macros are separate from the Rules in MAXPRO Cloud.